JOIN US - SHAPE LIVES - BUILD YOUR CAREER

Challenge Community Services has been a cornerstone of community support for over 65 years, providing a wide range of services including Disability Services, Foster Care, Allied Health, and supported employment. Our mission is to empower individuals and enhance the communities we engage with through compassionate, collaborative, and people-focused services.

 About the Role: 

As a Regional Rostering Support Coordinator, you will develop and manage efficient operational rosters aligned with clients' care needs and funding. You will optimise workforce resources, act as a key contact for scheduling issues, and support other regions as needed. Your role includes scheduling meetings, managing planned leave, and providing monthly KPI reports.

• Rostering & Scheduling: Develop and manage operational rosters, ensuring alignment with client needs and funding. Optimise workforce resources and maintain accurate records.
• Client & Staff Communication: Handle scheduling changes, resolve conflicts, and provide excellent customer service.
• Compliance & Quality Assurance: Ensure compliance with SCHADS Award provisions and identify improvements in rostering practices.
• Systems & Data Management: Use rostering software for managing schedules and accurate data entry.
• Workforce Planning: Identify trends, manage workforce planning, and schedule meetings for Frontline Leaders.
• Reporting: Provide monthly KPI reports to ensure transparency and accountability.
• Support Across Regions: Assist other regions to maintain consistency and optimal resource use.
• Project Support: Contribute to projects and process improvements during slower periods.

 About You:

Essential:

• Experience in a rostering or scheduling role within community services or disability support
• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• Proficiency in rostering software and data management systems
• Ability to manage multiple tasks and prioritise effectively
• Commitment to continuous learning and professional development
• Strong systems capability and understanding of award conditions
• Degree or qualification in Business Administration or a related field

Desirable:

• Experience in the disability or aged care sector
• Experience in a similar role within a not-for-profit organisation
• Knowledge of rostering software

 Requirements: 

• Current Australian Driver’s Licence.
• Current NSW Working with Children’s Check 
• NDIS Worker Screening Check 
• Current Police Check 
• COVID-19 vaccination certificate.

 Why Join Us?

• Career Growth: Engage in continuous professional development and take part in our leadership succession planning.
• Meaningful Work: Make a significant impact in the lives of individuals with disabilities and their support networks.
• Supportive Environment: Work in a collaborative team that values your expertise and contributions.
• Fitness Passport: access for you and your family to multiple facilities through the Fitness Passport program
• Salary Packaging Options and Entertainment/Meal Card (if eligible)
• Celebrate You: Take a day off on your birthday!

How to apply:

When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.

To apply and view the Position Description please click on the 'apply now' button below or visit our website: www.challengecommunity.org.au

Confidential enquiries can be made by contacting Sonia Fowler

via email [email protected]

Closing Date - 11th April 2025

We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.