About Us

Challenge Community Services is a well-established, quality-assured organisation, committed to delivering person-centred services to children, youth, and carers across New South Wales. We specialise in foster care, residential support, and respite services, and are passionate about making a positive and lasting impact in our communities.

About The Role:

As the Manager Case Work, you will provide leadership and operational oversight to a team of Case Workers, ensuring the delivery of high-quality, child-centred services in line with NSW legislation and care standards. You’ll play a key role in staff supervision, case planning, maintaining compliance, and driving positive outcomes for children and young people.

Key Responsibilities:

• Provide leadership and supervision to Case Workers

• Ensure case files meet Out-of-Home Care (OOHC) standards

• Oversee and lead case planning, reviews, and allocation

• Maintain relationships with internal and external stakeholders

• Ensure services reflect Challenge’s values and legislative requirements

• Contribute to quality assurance, policy development, and training

About You:

Essential:

• Tertiary qualifications in Human Services (e.g., Social Work, Psychology, Health, Disability)

• Minimum 3 years’ experience in child protection, OOHC, disability or health services

• At least 2 years of management or leadership experience

• Ability to manage competing priorities and meet deadlines

• Strong interpersonal, negotiation, and mediation skills

• High level of professionalism and understanding of confidentiality

• Demonstrated ability to create and oversee effective case plans

• Knowledge of relevant NSW child protection legislation and care standards

• Proficiency in Microsoft Office

Desirable:

• Familiarity with the NSW Child Safe Standards and the Permanency Support Program

• Experience in developing local networks and community partnerships

Why You’ll Love Working with Us:

• Competitive Pay Rates: Reflective of your qualifications and experience.
• Salary Packaging: Up to $15,900 tax-free per fringe benefit year, boosting your take-home pay.
• Entertainment/Meal Card: Use up to $2,650 of your pre-tax income annually, in addition to your tax-free limit for living expenses.
• Novated Lease: Save on taxes by packaging your car costs, reducing your taxable income.
• Extra Leave: Purchase additional annual leave, either to take or as a paid-out saving incentive.
• Fitness Passport: access for you and your family to multiple facilities through the Fitness Passport program
• Training and Development: Access opportunities to grow and enhance your skills.
• Annual Flu Vaccination: Stay healthy with our annual flu vaccination program.
• Birthday Leave: Enjoy a day off on your birthday!
• Job Satisfaction: Make a meaningful difference in the lives of young children in care.

How to apply

When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.

To apply and view the Position Description please click on the 'apply now' button below or visit our website: www.challengecommunity.org.au

Confidential enquiries can be made by contacting Evan Cooper via email:

[email protected]

Applications Close: 30th April 2025

We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.

Challenge Community Services is an Equal Employment Opportunity  employer and welcomes applications from people from Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse  backgrounds.